FAQ

If none of them answers your question, do not hesitate to contact us by any of the available ways. We will be happy to help you as much as we can.

Restore backup by email

To restore a backup sent by mail the first thing to do is to download the file to the final device. Once downloaded it will be stored in the Downloads folder, from the application options we can restore it using Restore backup and choosing the file from the manager.

Then a window will appear to confirm that all our data will be deleted, press OK to continue and WorkIO will restart to restore your data.

Once the data is restored we select one of our jobs or projects from the side menu to verify everything is right.

Change salary

To change your current salary is done by accessing the job or project configuration.

Opening the side menu of the application we will see a button at the bottom that says Manage jobs, pressing it we will get access to our list of stored jobs from which we can select the one we want to change.

The change of salary will be applied to all the inserted shifts after the change, the previous ones will not be affected.

Check data from a different month or year

Just tap on the text of the current month and year at the top of the screen (above the calendar) to change the selected date and view earlier or later data.

Advertising

Currently WorkIO is supported exclusively by the advertising displayed during the use of it, that’s why it is free. Nobody likes advertising but currently it is the only source of funding we have, in the future we will study other options aiming to reduce the amount of advertising. In any case you can remove it for 1€ or less per month and you won’t even know it exists, it’s up to you!! : )

Other platforms

We are developing the iOS version that will be connected to the cloud, as well as a revamped version of WorkIO for Android (also in the cloud) and a website that will allow access to the data from any device. We hope to be able to release something by mid-2023.

Data recovery

It is necessary to make a backup of the data manually from the options menu within the application to prevent loses if we change device or the current one breaks down. We (BZD) do not have access to the data and therefore we cannot recover them, without backup they are lost. Make one from time to time, you just need to press a button and avoid some problems in the future.


We would to be in touch!